All of our staff speak French and English fluently.

The Hotel is open 24/7. Check-in can be done from 2pm and the room must be vacated before noon

Yes, animals are more than welcome in our establishment. This service will be charged an extra €7/day.

No, apart from breakfast, we only serve soft drinks. This said, the hotel is well-located and surrounded by a wide variety of restaurants. We are confident you will find a place that will suit your taste.

Our breakfast buffet is served in our main room from 7am to 10am during the week and until 11am during weekends and public holidays. It includes a wide selection of hot drinks (tea, coffee or chocolate), bio orange or apple juice, cold or hot milk, fruit salad & compote, bread, cheeses & charcuterie, small cakes, pastries, bread, butter, jams & honey, dried fruits, yogurts & cereals. The price is €13/person

Wi-Fi is free throughout the hotel. We also have a free desktop computer to connect to the internet. For any request to print documents, or specific research, our teams are at your disposal (extra charges may apply).

Of course, we can keep your luggage in our secure room until you take possession of your room or the afternoon of your departure.

No, we don't have a private parking but 2 spots in front of the hotel are available to comfortably unload your luggage. You will find 2 public parking lots around the corner.

We can arrange early arrival (no earlier than midday) and/or late departure (no later than 2pm) on request on arrival and subject to availability. This service is charged at €10/hour extra.

Due to our booking system, only the room category is guaranteed. We cannot guarantee a room number or color. However, let us know your wish and we will do our best to satisfy your request.

18 rooms over 30 benefit from the AC. All located on the 3rd, 4th and 5th floors. If having an AC is a requirement for you, you shall contact us to make this request explicitly. We will then see if a room is available in the category you selected and will make the reservation accordingly.

We do not have connecting rooms but we can allocate rooms on the same floor if the categories you selected allow us to. Please specify it in your booking order.

Yes, we can provide a baby cot. This service will be charged an extra €9/day. For an older child, we cannot add an extra bed. We advise you to book a twin room as this category comes with 2 beds in it (double bed + single bed or 2 double beds).

Our rooms are not equipped with a safe.

The cancellation and modification conditions are listed on your booking confirmation. They differ depending on the rate booked and the booking channel. For a cancellation during the stay, the cancellation conditions remain the same. To be noted: the rate may vary between the initial reservation and the modified date.

The price is per room and per night. It excludes the tourist tax (transferred to the City of Lyon). Breakfast is not included.

We accept cash, bank cards (Mastercard, Visa and Amercian Express) as well as holiday vouchers. We however no longer accept payment by bank check. Other options can be to pay by bank transfer before arrival, or by cash (in this case, a bank card information will still be requested).

A credit card is required to book online, by email, or by phone. It is necessary to confirm the reservation. Upon your arrival, a physical card will be requested as a caution in case of extra charges.

You will receive a confirmation email with the reservation's details. If you didn’t receive it, check if your email address is correct and your spam folder. You can still call us in case of doubts.

Upon request, we can give you the invoice at your departure (by email or printed). For business trip, ideally ask for it at your arrival so we can prepare it before your checkout.